Privacy Policy at Book An Eye Test

Your privacy


At Book An Eye Test (division of HO2 Management Ltd) we are committed to the highest privacy standards. However, you choose to interact with us, we will only collect data that is necessary for us to ensure you are able to make an appointment at your local opticians. This policy provides detailed information on when and why we collect your personal information, how we use it and the very limited conditions under which we may disclose it to others.




Collection of your Personal Information


The information we collect (if you submit an appointment request) consists of your name, email address and telephone number. No additional personal information is collected by Book An Eye Test.




How we use this information


The information we collect about you is used to ensure we have enough details in order to make an appointment request at your chosen opticians. Book An Eye Test (HO2 Management Ltd) retains a copy of your personal information along with the local practice you have requested an appointment with.




Our policy on storage, processing and retention of your information


To provision and manage our services, your data is stored and processed by Wix.com Inc. within their European facilities. Any third-party company is only permitted to process your data for the specified purposes and in accordance with our instructions.

We retain your information for as long as reasonably necessary to provide our products and services and to maintain records to satisfy tax and other legal requirements.




How and when we may share your Personal Information


Where necessary we may disclose your information to health care professionals including the NHS. We may also pass information to external agencies and organizations, including the police, for the prevention and detection of fraud and criminal activity. Should any claim be made, we may pass your personal information to our insurers and if our business is wholly or partially transferred to a third party, your personal information may be one of the transferred assets.




Your rights with respect to the Personal Information we hold


You are entitled to access the personal information that we hold on you; any such request should be made using our contact details below. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data which we will do where this would not prevent us meeting our legal and regulatory obligations.




Updating your communication preferences


You may ask that we do not send you communications using any of the contact details we hold on our records, this may include your email, SMS, telephone and postal information. You may also request we restrict our communications to clinically necessary messages. Your personal preferences can be changed at any time by using the link at the end of every email and SMS message we send or by using our contact details below.




Use of Cookies


A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes. A cookie cannot give us access to your computer or to your personal information. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the information on our web site, but the functionality of certain areas may be reduced.




Privacy Policy Updates


We reserve our right to make any changes and updates to this privacy policy without giving you notice as and when we need to. Our most up to date privacy policy is always available on our website.




Contacting us


You can reach Book An Eye Test at HO2 Management Ltd, Suite 317, India Mill Business Centre, Bolton Road, Darwen, Lancashire, BB3 1AE.




Disclaimer


THE INFORMATION ON BOOKANEYETEST.CO.UK HAS BEEN WRITTEN BY OPTICIAL PROFESSIONALS AND INCLUDES THEIR OWN OPINION. NONE OF THE CONTENT ON THIS WEBSITE IS TO BE TAKEN AS CLINICAL ADVICE AND YOU SHOULD ALWAYS CONTACT YOUR LOCAL QUALIFIED OPTOMETRIST TO CONFIRM AN OPTICAL DIAGNOSIS.





Last updated: March 2019

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